I won! What's next?
After winning a SeatPlay, congratulations! You'll need to pay only the remaining balance of the product (usually 20%). Once the payment is made, if the item is eligible for shipping, you can provide your shipping details, and we will arrange for it to be delivered to your doorstep. Alternatively, for items available from local stores, you can visit the respective store, present your Order ID, and collect your prize directly. Depending on the products, you have the flexibility to choose between shipping convenience or the joy of visiting the local partner. We strive to make the redemption process seamless and enjoyable for our winners, providing you with the flexibility to obtain your prize in the way that suits you best.
Updated on: 10/07/2023